Regulation is the process of optimizing the piano action to provide the best response to our touch.  In a sense regulation is the optimization of touch and tone.  A piano that is out of proper regulation can have sluggish repetition, uneven tone, a deep and sloppy touch and  an inability to play gently or softly.  A fine regulation will result in an even touch whereby the piano action responds to the playing of the keys in a like manner throughout.  Power and control is restored.  We use words like aftertouch to describe the sensation at the end of the keystroke at the very moment of sound. 

Our regulation procedure includes inspection and cleaning of the piano keyframe, keybed and action.  Adjustments of key height, dip and level, key travel and spacing, hammer alignment, spacing and travel, all major action alignments, timing and synchronization of let-off and drop, repetition spring and repetition lever adjustments and a host of other fine alignment and related adjustments. 

Regulation improves  touch , tone and responsiveness of the piano and provides a positive musical experience.